SunGoldPower 2000W DC 12V Pure Sine Wave Inverter with Charger
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SunGoldPower 2000W DC 12V Pure Sine Wave Inverter with Charger
Highlights
- This LFP Series Pure Sine Wave Inverter is a combination of an inverter, battery charger and AC auto-transfer switch. low frequency, low Idle Current, BTS cable, remote control.
- This inverter requires 120VAC input and can provide 120VAC output power for the appliances, and it can output 50 or 60Hz via the SW4.
- AC/Battery Priority: Our inverter is designed with AC priority by default, you can choose the battery priority by SW5 switch.
- Adjustable Charging Current: The max charge current can be adjusted from 0%-100% via a liner switch.
- Auto Gen Start: The inverter can start up a generator when battery voltage goes low. and turn the generator off after battery charging is finished.
If you are looking for a high pure sine-wave inverter and high capacity charger, SunGoldPower low frequency inverter is your best choice. it is a combination of an inverter, battery charger and transfer switch into one complete system, This 12V dc to 120v ac inverter boasts a 300% surge capacity for 20 seconds to reliably support tools and equipment longer. the inverter charger is found on practically every RV, trailer, motorhome, truck camper and is a good solution for backup or off grid power solutions. This inverter requires 120VAC input and can provide 120VAC output power for the appliances, and it can output 50 or 60Hz via the SW4.
The LCD can display : Battery voltage • AC input voltage • AC output voltage • Frequency monitoring • Load percentage monitoring, an extra remote control connected to the RJ11 port at the DC side of the inverter can also control the operation of the inverter
The AC/battery priority switch is SW5. In AC priority mode, when utility AC power cuts off, the transfer relay is de-energized and the load is automatically transferred to the inverter output. Once the AC utility is restored, the relay is energized and the load is automatically transferred to AC utility. For solar systems, it is better to choose battery priority mode.
Inverter chargers typically have a inbuilt transfer switch that will sense when you plugged into an AC source such as shore power or a generator. When AC is recognized by the inverter charger, the unit will work as a pass through, power your devices from the AC source and also charge the batteries if desired. When the inverter charger detects a loss of AC, the unit will switch over to DC mode and the batteries will charge the devices.
This inverter is inbuilt solid cooper transformers and is Marine, Military and Industrial Grade, it can take on many heavy tasks such as running 110 volt compressors, air conditioners, large televisions, refrigerator, freezer, microwaves, computers, servers and many more items. In general, the inverter power is 1.2 times bigger than the load power. For example, If you want to power the 1000w refrigerator, you need 1200w pure sine wave inverter at least.
The inverter charger can work with various batteries, like Gel USA, AGM, Lithium, LiFePO4, LFP batteries. If you want to disable the charging function, choosing “0” in the battery type selector.The max charge current can be adjusted from 0%-100% by the charge current control knob.
The AC/Battery priority and auto generator start functionality make it suitable to work in either home backup power or renewable energy or mobile applications such as work van, RV trailer, cargo van, conversion van，motorhome and ice cream van.
During the emergency situations or natural disasters, the inverter can become a true UPS (Uninterruptable Power Supply) with its seamless transition transfer switch (batteries required). For example, the inverter can run a sump pump to save the house from flooding or power to run a heater to keep plumbing pipes from freezing.
Specifications
Main Features
- 2000W Low Frequency Pure Sine Inverter With Charger.
- AC/Battery Priority Selector.
- Automatic Generator Start.
- GFCI Socket, Safety and Convenient.
- The low frequency inverter can power all kinds of appliances.
- LCD Display, Remote Control, BTS including.
- Low Idle Consumption.
- 9 battery type settings for charger.
- Multi Stage Smart charger 70+/-5A, charger can be disable.
- 10msec typical transfer time.
Inverter Output
- Continuous Output Power: 2000W
- Surge Rating: 6000W (20 Seconds)
- AC Output: 120VAC
- AC Input: 120VAC
- Output Wave: Pure Sine Wave (bypass mode)
- Typical Transfer Time: 10ms (MAX)
- Nominal Efficiency: >88%
DC Input
- Nominal Input Voltage: 12.0Vdc
- Minimum Start Voltage: 10.0Vdc
- Low Battery Alarm: 10.5Vdc-11.0Vdc
- Low battery Trip: 10.0Vdc-10.5Vdc (select by SW1)
- High Voltage Alarm: 16.0Vdc
- Low battery Voltage Restart: 13Vdc
- Idle Consumption: 28W
- Power Saver Mode Idle Consumption: 13W
AC Charger
- Charger Rate: 70+/-5A
- AC input Range (Grid or Generator): 90V-135VAC/100V-135VAC (select by SW2)
- Over Charge Protection Shutdown:15.7V
- Selectable Charge Setting based on battery type Adjustable charge current: off 0%-100%
- 3-step intelligent battery charger
Packaging
- 2000W 12V Low Frequency Pure Sine Inverter
- English Manual
- Remote Control
- BTS Cable
- Unit Weight: 41.9LB
- Unit Size: 22 x 9.1 x 7.5 inch
- Shipping Weight: 50.3 LB
- Shipping Size: 26.8 x 13.4 x 13 inch
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Frequently Asked Questions
What is the standby/idle current draw of the inverter on 12V?
- The standby current is 2A for this product, thanks.
What gauge wire should be used for the chassis ground?
- It requires AWG1/0 wire, thanks.
In battery priority, when the battery is depleted, it will switch to AC/charger mode? When the battery is recharged, it will switch back to the battery/inverter?
- It's same as you described.
Order a SunGoldPower 2000W DC 12V Pure Sine Wave Inverter with Charger today from SolarParadise.com. Free shipping + free gifts on all of our SunGoldPower Pure Sine Wave Inverters. Buy today and get a discount, free shipping, and a free gift!
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.
Please see below Solar Paradise Shipping time Delivery Info Policy By Brands
HOW LONG DOES DELIVERY TAKE?
We need 3 to 5 working days to process the order, and usually 6-10 days later you will receive your products. The shipping is delayed for some objective or uncontrolled reasons. We will notice our customer ahead for delays.
HOW CAN I GET FREE SHIPPING FOR YOUR PRODUCTS?
We provide 100% FREE Shipping.(except some remote address)
WHAT SHIPPING CARRIERS DO YOUR USE?
We use all major carriers, such as dhl/fedex/ups/usps and local courier partners. You have the option to choose faster shipping if you pay the additional cost.
CAN I STILL CHANGE MY SHIPPING ADDRESS EVEN THOUGH THE PACKAGE HAS BEEN SHIPPED OUT?
Sorry, once shipped out, we can’t change the delivery address.
WHAT SHOULD I DO IF THE PACKAGE DAMAGED BY THE TRANSPORTATION WHEN FEDEX DELIVERY FOR ME?
If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
SOME OTHER THINGS TO NOTE ABOUT YOUR ORDER
All orders must have a valid street address, expedited orders cannot be sent to PO Boxes.
Shipments cannot be rerouted once a package has been shipped.
Your order may require a signature.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@solarparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@solarparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a product sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Solar Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Solar Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Solar Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@solarparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
SolarParadise.com is committed to providing the best customer service in the solar industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
SolarParadise.com 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- Items with Non-Returnable Marks and FREE GIFTS cannot be returned.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@solarparadise.com
*Exclusions
SolarParadise.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:
SolarParadise.com Returns Policy By Brands
RETURN
Sungoldpower offers a 30-day money back guarantee for goods purchased. We are confident that you will love your new Sungoldpower product. However. If for any reason you are not fully satisfied with your purchase, you may return your products within 30 days as long as they are new, undamaged, and unmodified. We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements. If you are unsatisfied for any reason, simply let us know within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once we receive the product and confirm the validity, we will refund the full purchase price. Return requests outside of 30 days require special authorization.
Before returning, please send an email.
REFUND
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It may take 3-5 business days to go back to you if the card is a credit card, but if it's a debit card normally it will be processed within 7-10 business days, and sometimes it depends on bank processing time.
If you have any further questions, please send an e-mail.
RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@solarparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
CANCELLATIONS
All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.
Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it.
If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.
The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@solarparadise.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
QUESTIONS? EMAIL US: SUPPORT@SOLARPARADISE.COM
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Solar Paradise
We are passionate about helping you find the best Solar Kits for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the solar market. Our customers include those looking to power their off-grid home as well as protect themselves from a blackout, and those who like to travel and have a source of renewable power with them available wherever they go. Our customers are seeking a solar panel to enjoy their travels more and have peace of mind at home.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our solar kits inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Indiana.
- Most solar kits come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Enjoy Your Life More"
At Solar Paradise, our mission is to help you enjoy your life more. Solar kits have helped recreational travelers and off-grid households to have access to clean renewable energy at all times and wherever they go.
We believe solar kits and solar generators are the future of sustainable and portable energy. With the increasing popularity of solar kits and solar generators, everybody can enjoy their life more.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying a solar kit is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@solarparadise.com.
Our Customer Support Team
Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier warehouses which are located throughout the continental USA.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Sun at 8am-8pm EST at (800) 557-4962.
You can chat live with our customer support and sales team Mon-Sun 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@solarparadise.com and we will reply within 1-2 hours during regular business hours Mon-Sun 8am-8pm EST.
You can write to us:
SOLAR PARADISE LLC
9783 E 116th St, Ste. 1048
Fishers, IN 46037-2822 United States
Like us on Facebook: https://www.facebook.com/officialsolarparadise
Pinterest: https://www.pinterest.com/paradisesolar
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If you have any issues with your product, please call us at (800) 557-4962 or email us at support@solarparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Solar Paradise Warranty Policy By Brands
WARRANTY PERIOD
The warranty period for Sungoldpower products is 24 months. In each case, the warranty period is measured starting on the day of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
Our products come with 30 days return policy. Within the return period, Sungoldpower will pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra product you did not order. For all other reasons, customers are responsible for shipping fees.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on Sungoldpower's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.
EXCLUSIONS
Sungoldpower's warranty does not apply to:
Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Sungoldpower's current product literature.
Attempted repair by anyone other than an authorized facility.
If any modified products received will be returned to you at your expense.
REPLACEMENTS
Sungoldpower will replace any Sungoldpower product that fails to operate( within 30 days). A replacement product assumes the remaining warranty of the original product.
If you want to replace one of the damaged parts, please contact us to arrange to send the replacement part. (under warranty)
SunGoldPower 2000W DC 12V Pure Sine Wave Inverter with Charger
Highlights
- This LFP Series Pure Sine Wave Inverter is a combination of an inverter, battery charger and AC auto-transfer switch. low frequency, low Idle Current, BTS cable, remote control.
- This inverter requires 120VAC input and can provide 120VAC output power for the appliances, and it can output 50 or 60Hz via the SW4.
- AC/Battery Priority: Our inverter is designed with AC priority by default, you can choose the battery priority by SW5 switch.
- Adjustable Charging Current: The max charge current can be adjusted from 0%-100% via a liner switch.
- Auto Gen Start: The inverter can start up a generator when battery voltage goes low. and turn the generator off after battery charging is finished.
If you are looking for a high pure sine-wave inverter and high capacity charger, SunGoldPower low frequency inverter is your best choice. it is a combination of an inverter, battery charger and transfer switch into one complete system, This 12V dc to 120v ac inverter boasts a 300% surge capacity for 20 seconds to reliably support tools and equipment longer. the inverter charger is found on practically every RV, trailer, motorhome, truck camper and is a good solution for backup or off grid power solutions. This inverter requires 120VAC input and can provide 120VAC output power for the appliances, and it can output 50 or 60Hz via the SW4.
The LCD can display : Battery voltage • AC input voltage • AC output voltage • Frequency monitoring • Load percentage monitoring, an extra remote control connected to the RJ11 port at the DC side of the inverter can also control the operation of the inverter
The AC/battery priority switch is SW5. In AC priority mode, when utility AC power cuts off, the transfer relay is de-energized and the load is automatically transferred to the inverter output. Once the AC utility is restored, the relay is energized and the load is automatically transferred to AC utility. For solar systems, it is better to choose battery priority mode.
Inverter chargers typically have a inbuilt transfer switch that will sense when you plugged into an AC source such as shore power or a generator. When AC is recognized by the inverter charger, the unit will work as a pass through, power your devices from the AC source and also charge the batteries if desired. When the inverter charger detects a loss of AC, the unit will switch over to DC mode and the batteries will charge the devices.
This inverter is inbuilt solid cooper transformers and is Marine, Military and Industrial Grade, it can take on many heavy tasks such as running 110 volt compressors, air conditioners, large televisions, refrigerator, freezer, microwaves, computers, servers and many more items. In general, the inverter power is 1.2 times bigger than the load power. For example, If you want to power the 1000w refrigerator, you need 1200w pure sine wave inverter at least.
The inverter charger can work with various batteries, like Gel USA, AGM, Lithium, LiFePO4, LFP batteries. If you want to disable the charging function, choosing “0” in the battery type selector.The max charge current can be adjusted from 0%-100% by the charge current control knob.
The AC/Battery priority and auto generator start functionality make it suitable to work in either home backup power or renewable energy or mobile applications such as work van, RV trailer, cargo van, conversion van，motorhome and ice cream van.
During the emergency situations or natural disasters, the inverter can become a true UPS (Uninterruptable Power Supply) with its seamless transition transfer switch (batteries required). For example, the inverter can run a sump pump to save the house from flooding or power to run a heater to keep plumbing pipes from freezing.
Specifications
Main Features
- 2000W Low Frequency Pure Sine Inverter With Charger.
- AC/Battery Priority Selector.
- Automatic Generator Start.
- GFCI Socket, Safety and Convenient.
- The low frequency inverter can power all kinds of appliances.
- LCD Display, Remote Control, BTS including.
- Low Idle Consumption.
- 9 battery type settings for charger.
- Multi Stage Smart charger 70+/-5A, charger can be disable.
- 10msec typical transfer time.
Inverter Output
- Continuous Output Power: 2000W
- Surge Rating: 6000W (20 Seconds)
- AC Output: 120VAC
- AC Input: 120VAC
- Output Wave: Pure Sine Wave (bypass mode)
- Typical Transfer Time: 10ms (MAX)
- Nominal Efficiency: >88%
DC Input
- Nominal Input Voltage: 12.0Vdc
- Minimum Start Voltage: 10.0Vdc
- Low Battery Alarm: 10.5Vdc-11.0Vdc
- Low battery Trip: 10.0Vdc-10.5Vdc (select by SW1)
- High Voltage Alarm: 16.0Vdc
- Low battery Voltage Restart: 13Vdc
- Idle Consumption: 28W
- Power Saver Mode Idle Consumption: 13W
AC Charger
- Charger Rate: 70+/-5A
- AC input Range (Grid or Generator): 90V-135VAC/100V-135VAC (select by SW2)
- Over Charge Protection Shutdown:15.7V
- Selectable Charge Setting based on battery type Adjustable charge current: off 0%-100%
- 3-step intelligent battery charger
Packaging
- 2000W 12V Low Frequency Pure Sine Inverter
- English Manual
- Remote Control
- BTS Cable
- Unit Weight: 41.9LB
- Unit Size: 22 x 9.1 x 7.5 inch
- Shipping Weight: 50.3 LB
- Shipping Size: 26.8 x 13.4 x 13 inch
View and Download
Frequently Asked Questions
What is the standby/idle current draw of the inverter on 12V?
- The standby current is 2A for this product, thanks.
What gauge wire should be used for the chassis ground?
- It requires AWG1/0 wire, thanks.
In battery priority, when the battery is depleted, it will switch to AC/charger mode? When the battery is recharged, it will switch back to the battery/inverter?
- It's same as you described.
Order a SunGoldPower 2000W DC 12V Pure Sine Wave Inverter with Charger today from SolarParadise.com. Free shipping + free gifts on all of our SunGoldPower Pure Sine Wave Inverters. Buy today and get a discount, free shipping, and a free gift!
Solar Paradise is your number one source for solar kits. You can feel confident buying from us with full customer support, including lifetime expert advice, and a guaranteed low price. To learn more about our products, read our buying guide. Call us to order at (800) 557-4962 Monday-Sunday 8am-8pm EST.
DISCLAIMER: We do not assume any liability for any usage of this product.
COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if the product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days or more. This is an industry-wide issue caused by the high demand for our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 557-4962 or email us at support@solarparadise.com with any questions you may have.
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.
Please see below Solar Paradise Shipping time Delivery Info Policy By Brands
HOW LONG DOES DELIVERY TAKE?
We need 3 to 5 working days to process the order, and usually 6-10 days later you will receive your products. The shipping is delayed for some objective or uncontrolled reasons. We will notice our customer ahead for delays.
HOW CAN I GET FREE SHIPPING FOR YOUR PRODUCTS?
We provide 100% FREE Shipping.(except some remote address)
WHAT SHIPPING CARRIERS DO YOUR USE?
We use all major carriers, such as dhl/fedex/ups/usps and local courier partners. You have the option to choose faster shipping if you pay the additional cost.
CAN I STILL CHANGE MY SHIPPING ADDRESS EVEN THOUGH THE PACKAGE HAS BEEN SHIPPED OUT?
Sorry, once shipped out, we can’t change the delivery address.
WHAT SHOULD I DO IF THE PACKAGE DAMAGED BY THE TRANSPORTATION WHEN FEDEX DELIVERY FOR ME?
If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
SOME OTHER THINGS TO NOTE ABOUT YOUR ORDER
All orders must have a valid street address, expedited orders cannot be sent to PO Boxes.
Shipments cannot be rerouted once a package has been shipped.
Your order may require a signature.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@solarparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@solarparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a product sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Solar Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Solar Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Solar Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@solarparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
SolarParadise.com is committed to providing the best customer service in the solar industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
SolarParadise.com 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- Items with Non-Returnable Marks and FREE GIFTS cannot be returned.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@solarparadise.com
*Exclusions
SolarParadise.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:
SolarParadise.com Returns Policy By Brands
RETURN
Sungoldpower offers a 30-day money back guarantee for goods purchased. We are confident that you will love your new Sungoldpower product. However. If for any reason you are not fully satisfied with your purchase, you may return your products within 30 days as long as they are new, undamaged, and unmodified. We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements. If you are unsatisfied for any reason, simply let us know within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once we receive the product and confirm the validity, we will refund the full purchase price. Return requests outside of 30 days require special authorization.
Before returning, please send an email.
REFUND
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It may take 3-5 business days to go back to you if the card is a credit card, but if it's a debit card normally it will be processed within 7-10 business days, and sometimes it depends on bank processing time.
If you have any further questions, please send an e-mail.
RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@solarparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
CANCELLATIONS
All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.
Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it.
If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.
The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@solarparadise.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
QUESTIONS? EMAIL US: SUPPORT@SOLARPARADISE.COM
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Solar Paradise
We are passionate about helping you find the best Solar Kits for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the solar market. Our customers include those looking to power their off-grid home as well as protect themselves from a blackout, and those who like to travel and have a source of renewable power with them available wherever they go. Our customers are seeking a solar panel to enjoy their travels more and have peace of mind at home.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our solar kits inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Indiana.
- Most solar kits come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Enjoy Your Life More"
At Solar Paradise, our mission is to help you enjoy your life more. Solar kits have helped recreational travelers and off-grid households to have access to clean renewable energy at all times and wherever they go.
We believe solar kits and solar generators are the future of sustainable and portable energy. With the increasing popularity of solar kits and solar generators, everybody can enjoy their life more.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying a solar kit is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@solarparadise.com.
Our Customer Support Team
Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier warehouses which are located throughout the continental USA.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Sun at 8am-8pm EST at (800) 557-4962.
You can chat live with our customer support and sales team Mon-Sun 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@solarparadise.com and we will reply within 1-2 hours during regular business hours Mon-Sun 8am-8pm EST.
You can write to us:
SOLAR PARADISE LLC
9783 E 116th St, Ste. 1048
Fishers, IN 46037-2822 United States
Like us on Facebook: https://www.facebook.com/officialsolarparadise
Pinterest: https://www.pinterest.com/paradisesolar
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If you have any issues with your product, please call us at (800) 557-4962 or email us at support@solarparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Solar Paradise Warranty Policy By Brands
WARRANTY PERIOD
The warranty period for Sungoldpower products is 24 months. In each case, the warranty period is measured starting on the day of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
Our products come with 30 days return policy. Within the return period, Sungoldpower will pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra product you did not order. For all other reasons, customers are responsible for shipping fees.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on Sungoldpower's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.
EXCLUSIONS
Sungoldpower's warranty does not apply to:
Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Sungoldpower's current product literature.
Attempted repair by anyone other than an authorized facility.
If any modified products received will be returned to you at your expense.
REPLACEMENTS
Sungoldpower will replace any Sungoldpower product that fails to operate( within 30 days). A replacement product assumes the remaining warranty of the original product.
If you want to replace one of the damaged parts, please contact us to arrange to send the replacement part. (under warranty)
Great product very impressed with how easy it was to install and the settings for every application would definitely recommend 👍
SunGoldPower 2000W DC 12V Pure Sine Wave Inverter with Charger
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from 1162 reviewseverything was great came promptly and well packaged
great so far no problems..using on all our 110 appliances...grat customer service
Fantastic doing business with this company. From very first phone call and to the follow ups with me. Not to mention the performance of the Explorer 1000 just what the doctor ordered. Thanks, RF
EcoFlow 400W Portable Solar Panel EFSOLAR400W
Jackery Explorer 1500. A nice sized Power Station, in both size, weight and power output. I wanted something I can easily lift (35 pounds) and still produce 1800W of power. Other manufacturers in this power output category are heavier and larger units (though have more battery capacity). Jackery has a good reputation for tough, reliable products - well designed electronics for longevity and safety).
Minor things I wish the Jackery had: It could use an extra 12V output besides the "cigarette lighter/power" outlet - maybe a common banana plug or other outlet for 12V power. Also, I wish it had more than one USB (type A) outlet.
Solar Paradise was having a sale at the time of my purchase so I purchased from them. I ordered online but also spoke on the phone with questions and they were responsive and helpful.
Extend Protection Plan
Jackery 1000_1SS100 + 1x SolarSaga 100W Solar Panel Solar Generator Kit T1G1SP1000G100SP
The smart generator was nicely packaged with all items that came with unit. It was delivered on time and it was easy to register the smart generator for the warranty. I would definitely order from Solar Paradise again.
I have three of these and so far I am pleased.
I am very pleased with my Bluetti. My son set it up for me. I love that I will be able to use my CPAP and a small electric heater, if I needed to. I will use it at least once a month to ensure that it will work properly should I need it.
Bought the AC200MAX almost 2 months ago so I could give it a real once over. I wanted to try the DC, AC and charging options. Of course, everything worked perfectly, the nice thing about the DC and AC - it shows how many watts are going out. I can get an idea of how much a DC powered electric blanket takes compared to the AC version. The DC blanket (mine) takes half of the wattage that AC version uses - the DC side of the AC200MAX is also more efficient. The AC200MAX can sit in a bedroom with the DC power port (not cigar lighter plug) that don't come out of the wall. The main use for the AC200MAX is to run my furnace this winter - if the power goes out. Installing a manual transfer switch and getting a gas generator to recharge the batteries once a week. The AC200MAX can dole out the power to the furnace and store the massive power from a gas generator. The gas generator stays outside, and the extension cord comes inside to the AC200MAX. The furnace uses natural gas so the blower, gas solenoids and electronics are the electric portion and if set to 60 degrees can draw less than a kilowatt a day. The Ecoflow products are the main competition in size and features, but I like the safety of Lithium Iron Phosphate which is used in Bluetti products. It is a little heavier but far safer (and longer lasting) battery to have in your home.
I like the EB70S. Hope to try and get a larger unit in the near future (2000
W w/3 solar panels). Let me know when you have a sale or good price for a bigger one. Thanks.
Rich Solar Mega 100W Briefcase Portable Solar Panel Charging Kit
We love this cooler. It keeps all the food/drinks at the perfect temp all the time. It is so easy to use and set up to the desired temp control. Frozen items stay frozen and fridge things stay at their temp.
Great cooler! - we have been using it for about 6 months now in our Transit 150. A must-buy! Customer service is fast and responsive!