About Us

Welcome to Solar Paradise

We are passionate about helping you find the best Solar Kits for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the solar market. Our customers include those looking to power their off-grid home as well as protect themselves from a blackout, and those who like to travel and have a source of renewable power with them available wherever they go. Our customers are seeking a solar panel to enjoy their travels more and have peace of mind at home.

What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our solar kits inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

Our Commitment To You

• World-class customer service.
• FREE shipping to the lower 48 USA on every order and no sales tax outside Indiana.
• Most solar kits come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
• We guarantee that our prices are the lowest online.
• We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

 

Our Mission: "To Help You Enjoy Your Life More"

At Solar Paradise, our mission is to help you enjoy your life more. Solar kits have helped recreational travelers and off-grid households to have access to clean renewable energy at all times and wherever they go. 

We believe solar kits and solar generators are the future of sustainable and portable energy. With the increasing popularity of solar kits and solar generators, everybody can enjoy their life more. 

 

We provide the following value-added benefits with every order:

• 100% Secure Shopping
• We Value Your Privacy
• Trusted Brand Names
• Authorized Online Dealer
• Best Return Policy
• Free Shipping Every day
• Low Price Guarantee
• Satisfaction Guarantee
• Courteous Sales Experts

 

Worried About Price?

• We are an authorized dealer for our suppliers and we ship directly from their warehouse.
• With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
• We offer fast free shipping, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

We understand buying a solar kit is a significant investment so we want to make the buying process as easy as possible for you.

Go ahead and place your order today and if you have any questions give us a call or email us at support@solarparadise.com.

  

Our Customer Support Team 

Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier warehouses which are located throughout the continental USA. 

Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.

 

 

Our Warehouses

Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages. 

 

How To Contact Us

You can call our customer support and sales team Mon-Sun at 8am-8pm EST at (800) 557-4962.

You can chat live with our customer support and sales team Mon-Sun 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."

You can email our customer support team and sales team: support@solarparadise.com and we will reply within 1-2 hours during regular business hours Mon-Sun 8am-8pm EST.

You can write to us: 

SOLAR PARADISE LLC
9783 E 116th St, Ste. 1048
Fishers, IN 46037-2822 United States

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