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Returns & Refunds Policy

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We appreciate your business at SolarParadise.com.

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We Believe Returns & Refunds Should Be a Breeze! ๐ŸŒž

At Solar Paradise, we believe in a hassle-free return experience. If you're not completely satisfied with your purchase, you have a full 30 days to send it back to us. Please note, however, the refund will exclude shipping costs and a 20% restocking fee.

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Products Not Eligible for Returns:

  • Items purchased during clearance or inventory sales.
  • Products that have been used, altered, or modified.
  • Damaged items that are no longer in sellable condition.

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All returns will undergo an inspection when they arrive at our warehouse. After successful inspection, credits or refunds will be issued. Please allow 5 to 7 business days for the inspection process.

If you decide to cancel an order that hasn't shipped yet, please be aware the refund will have a 5% processing fee deducted.

Please allow 3-7 business days for the credited amount to appear in your account statement.

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Remember: Return shipping and restocking fees are non-refundable and will be subtracted from the total refund amount.

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Thank you for shopping with Solar Paradise, and we appreciate your understanding.

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Queries? Our Light is Always On:ย 

Email:ย SUPPORT@SOLARPARADISE.COM

Phone: (800) 557-4962

Thank you for trusting Solar Paradise.