Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org or by mail using the details provided below:
SOLAR PARADISE LLC
[Re: Privacy Compliance Officer]
9783 E 116th St, Ste. 1048
Fishers, IN 46037-2822 United States
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everything was great came promptly and well packaged
great so far no problems..using on all our 110 appliances...grat customer service
Fantastic doing business with this company. From very first phone call and to the follow ups with me. Not to mention the performance of the Explorer 1000 just what the doctor ordered. Thanks, RF
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Jackery Explorer 1500. A nice sized Power Station, in both size, weight and power output. I wanted something I can easily lift (35 pounds) and still produce 1800W of power. Other manufacturers in this power output category are heavier and larger units (though have more battery capacity). Jackery has a good reputation for tough, reliable products - well designed electronics for longevity and safety).
Minor things I wish the Jackery had: It could use an extra 12V output besides the "cigarette lighter/power" outlet - maybe a common banana plug or other outlet for 12V power. Also, I wish it had more than one USB (type A) outlet.
Solar Paradise was having a sale at the time of my purchase so I purchased from them. I ordered online but also spoke on the phone with questions and they were responsive and helpful.
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Bought the AC200MAX almost 2 months ago so I could give it a real once over. I wanted to try the DC, AC and charging options. Of course, everything worked perfectly, the nice thing about the DC and AC - it shows how many watts are going out. I can get an idea of how much a DC powered electric blanket takes compared to the AC version. The DC blanket (mine) takes half of the wattage that AC version uses - the DC side of the AC200MAX is also more efficient. The AC200MAX can sit in a bedroom with the DC power port (not cigar lighter plug) that don't come out of the wall. The main use for the AC200MAX is to run my furnace this winter - if the power goes out. Installing a manual transfer switch and getting a gas generator to recharge the batteries once a week. The AC200MAX can dole out the power to the furnace and store the massive power from a gas generator. The gas generator stays outside, and the extension cord comes inside to the AC200MAX. The furnace uses natural gas so the blower, gas solenoids and electronics are the electric portion and if set to 60 degrees can draw less than a kilowatt a day. The Ecoflow products are the main competition in size and features, but I like the safety of Lithium Iron Phosphate which is used in Bluetti products. It is a little heavier but far safer (and longer lasting) battery to have in your home.
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